FAQ's

How long do your brownies last?

Brownies should be covered in an airtight container or covered with foil or plastic wrap to prevent drying out. Brownies have a shelf-life of up to 1 week in a cool cupboard, and 2 weeks if refrigerated. If you're in no rush to eat all the slices at once, we recommend freezing them, this way they can last up to three months! (If you can resist them that long!) 

How big are your brownies?

Approx 7.5cm x 7.5cm. Sometimes the sizing will differ. We aren't a factory and every brownie is handmade so they'll all differ slightly. Rest assured, they'll all be fabulously delicious! 

Where in Nottingham are you based?

We are based in NG8.

What is your delivery fee?

Delivery fee is £2.00 for Local Delivery. We have set the radius to within 10 miles of where we are based. If you're outside of this radius you can still order for postal! 

Do you cater for any food preferences or intolerances?

All of our brownies and cookies are Halal and Vegetarian unless stated on product page. 

All Brownies contain Egg - Dairy - Wheat - Gluten unless otherwise stated on product page. All may contain traces of nuts. For specific ingredients or any questions, please don't hesitate to contact us at INFO@BROWNIEOVEN.CO.UK

Do you offer Wholesale? 

Yes we do! UK WIDE! Please contact us via Instagram or Email info@brownieoven.com for more information!

Which shipping service do you use?

For orders in England, Wales, and some parts of Scotland, your order will be delivered by DPD or Hermes (Depending on your choice at checkout).

You'll receive a text message and email on the morning of your delivery, confirming your one-hour delivery window.

For orders in Northern Ireland, Highlands, and Islands, your order will be delivered by Royal Mail (Tracked 24) and can take up to 3 days to arrive.

We will always aim to use the fastest service available. We can not be held responsible for any delays so please bare this in mind when choosing a postal delivery date.